Return Policy
In general, virtual goods, such as Call In or Call Out are non-refundable. To make sure you will be satisfied with any product you purchase from our service, you should extensively test your Gizmo5 account first. If you are dissatisfied with the free service, it is likely that you will not be satisfied with the premium services.
However, to allow you to test the CallOut system, we will refund the outstanding balance on your account up to one month from the date of purchase. Requests for refunds should be made from
the support site, where you can submit a trouble ticket to request a refund. Processing refunds on Call Out credit can take up to 15 business days. You will
receive an email notification when your credit is successfully processed.
Call billing is accurate to within five seconds, and Call Out calls are billed every minute. We do not make refunds on individual calls, where you might experience issues.
CallIn Purchases are non-refundable. At Gizmo5’s discretion account active periods may be extended. Gizmo5 Access Numbers are a free alternative to Call In numbers, and give you a good way to test the Call In functionality before you purchase.
Effective Date of Current Policy: January 22, 2007
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